Faq

1. Where can I buy accessories from Łucja Zając Atelier?

THE ACCESSORIES ARE AVAILABLE EXCLUSIVELY AT THE ATELIER.

2. How early do I need to order the accessory?

THE ACCESSORY NEEDS TO BE ORDERED AT LEAST 2 MONTHS PRIOR TO THE WEDDING DATE, BUT IF THE WEDDING DAY IS APPROACHING AND YOU STILL NEED AN ACCESSORY – CONTACT ME! dURING THE POPULAR WEDDING MONTHS THE WAITING PERIOD MAY BE LONGER.

3. Do I need to make an appointment at the Atelier?

YES. yOU CAN MAKE AN APPOINTMENT BY E-MAIL OR THROUGH MY FACEBOOK PAGE.

4. What are the opening hours at the Atelier?

YOU CAN VISIT THE ATELIER ON WEEKDAYS BETWEEN 5 pm AND 9 PM, AS WELL AS AT THE WEEKENDS by APPOINTMENT.

5. How do I prepare for my visit? What should I bring with me?

BEFORE YOUR VISIT AT THE ATELIER, PREPARE PHOTOS OF YOUR DRESS AND YOUR HAIRSTYLE, YOUR INSPIRATIONS, AND THE COLOuR SCHEME FOR YOUR WEDDING IF YOU HAVE ONE. iF YOU HAVE chosen ANY ADDITIONAL JEWELLERY, YOU CAN TAKE IT WITH YOU IN ORDER TO MATCH YOUR ACCESSORIES PRECISELY.

IF YOU SEND ALL THE INFORMATION BY E-MAIL BEFORE YOUR VISIT, I WILL BE ABLE TO PREPARE PRELIMINARY PROPOSITIONS in time FOR OUR MEETING.

6. How long is the visit?

EACH MEETING LASTS 30 MINUTES. hOWEVER, i CAN RESERVE MORE TIME FOR YOU IF YOU NEED IT.

7. Do I pay for the visit?

YOUR VISIT AT THE ATELIER AND TRYING ON ACCESSORIES are FREE OF CHARGE.

8. Can I order on the internet? Can the decoration be sent abroad?

OF COURSE, YOU CAN ORDER THE DECORATION ON THE INTERNET. DELIVERY IS AVAILABLE BOTH DOMESTICALLY AND INTERNATIONALLY.

9. What happens next?

AFTER PLACING AN ORDER, YOU RECEIVE YOUR ORDER NUMBER. THEN A SAMPLE (PART OF THE DECORATION) IS MADE in THE COLORS AND MATERIALS AGREED UPON. i SEND YOU A PHOTO OF THE SAMPLE for approval. aT THAT POINT YOU CAN STILL SUGGEST CHANGES. IF NECESSARY, I KEEP SENDING PHOTOS OF EACH FOLLOWING STAGE UNTIL THE DECORATION IS READY.

10. Are changes possible?

YES, IT’S POSSIBLE TO MODIFY A PROJECT ACCORDING TO YOUR SUGGESTIONS DURING THE process of CREATIng THE DECORATION.

11. Can I buy a ready-made accessory?

yes, SOMETIMES READY-MADE MODELS ARE AVAILABLE.

12. Can I rent a decoration?

the Atelier only allows rental of accessories for professional photo sessions.

    13. How do I find the price of a chosen model?

    TO LEARN THE PRICE OF A PARTICULAR DECORATION, SEND A QUESTION WITH THE MODEL NUMBER VIA THE CONTACT FORM.
    PRICES OF WREATHS START AT 500 PLN. SMALLER DECORATIONS COST FROM 300 PLN UPWARDS.

    14. Do I need to pay an advance?

    yes, after placing an order you are required to pay an advance of 100 pln.

    15. Can I pay by credit card?

    UNFORTUNATELY, THE ATELIER DOES NOT ACCEPT CREDIT CARDS, PREFERRED METHODS OF PAYMENT ARE CASH OR MONEY TRANSFER SENT IN ADVANCE.